Professional Services

Strategic learning, performance, and evaluation solutions designed to drive measurable impact.

I design and develop performance-focused instructional systems that align learning strategy with operational outcomes. From curriculum architecture to governance, assessment design, and evaluation strategy, my work integrates instructional rigor, compliance standards, and scalable delivery models to improve performance and reduce organizational risk.

📘 Curriculum & Learning Architecture

• End-to-end course development (ILT, VILT, CBT, eLearning)
• Curriculum mapping aligned to business and mission objectives
• Storyboarding and instructional writing
• ADDIE, Agile, and hybrid development models

💡 eLearning & Microlearning Development

• Interactive modules using Articulate Storyline and Rise
• Adobe Captivate and Composica-based development
• Scenario-based simulations and applied decision exercises
• Mobile-friendly, accessibility-ready (508-compliant) formats

🧩 Performance & Knowledge Assessment Development

• Diagnostic, formative, and summative assessments
• Scenario-based performance evaluations
• Competency-based testing aligned to objectives
• Rubric design and measurable scoring criteria

🧪 Formative & Summative Evaluation Strategy

• Level 1–4 evaluation planning and implementation
• Learning analytics and data-informed improvement
• Feedback loops for continuous course optimization
• Audit-ready documentation and governance alignment

🛠 Job Aids, SOPs & Performance Support

• Role-based job aids and performance support tools
• SOPs and workflow documentation
• Reusable templates and enterprise style guides

🎓 Certification & Compliance Enablement

• Certification program design and exam blueprinting
• Compliance-focused onboarding and policy training
• Risk mitigation and change management documentation

🧭 Learning Strategy, Governance & QA

• Learning needs analysis and performance gap analysis
• QA plans, checklists, and structured design reviews
• Workflow automation and lifecycle optimization

🛠 Tools & Platforms

Articulate Storyline & Rise · Adobe Captivate & Creative Cloud · Composica · Cornerstone LMS · Microsoft 365 & SharePoint · SCORM/xAPI · AI-enabled productivity tools